Public Safety & Justice Services Mission Statement: To provide a wide range of public safety and justice services to residents and first responders of Cuyahoga County, while embracing current and new technologies in the public safety field.

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Social Media for Natural Disaster Response and Recovery (PER-304) - September 27, 2013

Social Media for Natural Disaster Response and Recovery (PER-304) - September 27, 2013

Start date:
9/27/2013-8:00 AM
End date:
9/27/2013-5:00 PM
Juvenile Justice Center - 9300 Quincy Avenue - Cleveland OH. 44106

Social Media for Natural Disaster Response and Recovery (PER-304)

National Disaster Preparedness Training Center (NDPTC)

Friday September 27, 2013

The course will provide participants with the knowledge and skills regarding social media and its uses, as well as the current tools, methods, and models to properly make use of social media for crisis communication. Participants will take part in facilitator-led activities. Through the use of social media tools, participants will learn and master skills to disseminate information and monitor, track, measure, and analyze social media traffic. Participants will be able to use social media as a method to identify warning signs that a crisis is developing. The use of social media for disaster preparedness has two components:

1)  As an effective means for providing updated information about a crisis, proactive steps must be taken prior to disasters in order for effective communications to occur. 

2)  As a part of crisis observation, managers should be monitoring social media platforms and channels that may be relevant to their organization. Observing can be as simple as conducting regular searches and analyses of media platforms for keywords and phrases that may imply an emerging crisis or disaster. Monitoring of social media should extend into the crisis response and post-crisis phases to check how crisis management efforts are being received.

Target Audience:  Government/public decision-makers, emergency operations personnel and managers, response personnel, planners and other professionals in both the public and private sectors with disaster preparedness, response, and/or mitigation responsibilities. Most participants will come from state and local government agencies, non-government organizations (NGOs), higher education, and private industry.

Course Level: Performance
Prerequisites: NONE

1) Participants will be required to bring their own laptop or wi-fi enabled device to the training session for the hands-on exercises.

*Please register at the link below.  When you click on the link you must establish an account.   Please hit "Login" at the top of the page, "Create an Account" and register for the September 27, 2013 PER-304 course in Cleveland OH.

Please register at NDPTC's website at:

Should you have additional questions, please let me know.  Thanks Serena 

Date/Time:  Friday September 27, 2013 from 8:00am - 5:00 pm
Location:     Juvenile Justice Center - 9300 Quincy Avenue - Cleveland OH. 44106
Parking:     $2.00 - Secured Lot across from the JJC building. 

Social Media NDPTC sept2013.pdf

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