Public Safety & Justice Services Mission Statement: To provide a wide range of public safety and justice services to residents and first responders of Cuyahoga County, while embracing current and new technologies in the public safety field.

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Cuyahoga Emergency Communications System (CECOMS)

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The Cuyahoga Emergency Communications System (CECOMS) is a 24-Hour, 7-Day a week, public safety communication system that provides emergency 9-1-1 call answering and other communication services.

All 9-1-1 calls and text messages placed from a cellular device within Cuyahoga County are routed to CECOMS.

Testing 9-1-1

Standard procedures to test with our Emergency 9-1-1 Centre are as follows. Please note that we require testing to be scheduled in advance.

  1. Testing shall only occur between the hours of 8 am – 1 pm EST Monday – Friday
  2. Only one carrier shall be approved to test on a given day
  3. To ensure availability for all, carriers shall be limited to no more than 3 days of testing per week
  4. Carriers shall be limited to no more than 27 test calls per day
  5. Carriers shall contact CECOMS via email at CECOMSSupervisors@cuyahoagcounty.us at least 24 hours in advance for testing approval
    o The wireless carrier shall include the following information in their request:
    1. Date and time range being requested
    2. Location of the tower site being tested
    3. Total number of expected test calls
  6. For test calls scheduled in advanced: At the approved time call (216) 771-1363 for E911 testing. Confirm that it is still appropriate to perform the test(s).

Testing is a low priority task, if other emergencies are occurring, tests will be rescheduled.

 

Police Dispatch Contact Numbers

CECOMS Media Alert Emergency Notification Form


CECOMS is Cuyahoga County’s source for services and information including:
  • AMBER ALERT broadcasts  
  • County-wide radio communications 
  • Public Alerts 
  • Emergency Medical Dispatch (EMD) 
  • Mutual Aid Box Alarm System (MABAS) assistance  
  • Police, Fire and EMS dispatch services for requesting communities  
  • Operation of the County’s Hospital Restriction and Override Program
  • Request for LPR Entry Form

Mission Statement

Empowered by Federal and State regulations and advisory support from emergency boards and committees, the Division serves all citizens by the coordination of emergency services including 9-1-1, hazardous materials, disaster planning, and public education to maintain a healthy and safe environment through the efficient and effective application of resources and technology.

Contact Us

Cuyahoga Emergency Communications System (CECOMS)

24 hour Dispatch Center Phone Number: 216-771-1363

Lisa Raffurty, Manager
Contact: 440-703-3568, lraffurty@cuyahogacounty.us

Jacquelynn Costa, Quality Assurance/Quality Improvement Supervisor
Contact: 440-703-3560, jcosta@cuyahogacounty.us

Nick Dolbin, Operations Supervisor
Contact: 440-703-3564, ndolbin@cuyahogacounty.us

Stephen Kasik, Operations Supervisor
Contact: 440-703-3561, skasik@cuyahogacounty.us

Chris Minek, Operations Supervisor
Contact: 440-703-3563, cminek@cuyahogacounty.us

Nancy Kolcan, 911 Coordinator
Contact: 440-703-3562, nkolcan@cuyahogacounty.us